Security Statement

Last Updated: February 2016SOC-Service Org_B_Marks_2c_Web

Application Architecture

Application security starts at every line of code we write. From the moment we started building Redtail every care was taken to write a secure and compliant solution. We use technologies from Microsoft such as the .NET Framework and SQL Server 2000 and 2008. Additionally we prevent deletes from occurring by implementing archival based scripting that appears to remove your data but instead “hides” it from your databases.

Data Centers

Redtail owns and maintains its own equipment, co-located at our two data center facilities, one in Sacramento, CA and the other in Phoenix, AZ. Our Data Centers are in alignment with Tier 3 Requirements based on The Telecommunications Industry Association’s TIA-942.

Backups of Your Data

All of our data, which means your data as well, is backed up nightly in two geographically distinct locations simultaneously. This means the risk to you of actually “losing” data while using our services is near zero. We can also perform full backup recovery in the event of a system-wide emergency. Our platform is also fully redundant and we utilize mirrored drives for all data storage. So if a piece of hardware were to fail on our side your data will not be lost and the platform will not go down. We stand behind our promise of 99% uptime.  You can get a current platform system status here.

Firewall and Intrusion Detection

We utilize the latest in Internet Firewall and Intrusion detection systems from Cisco. And our security systems are independently monitored by third-parties to further ensure the security of your data.

SSL Security

Redtail uses 256-bit encryption from GeoTrust, one of the largest and most reputable providers of SSL security in the world. And our encryption keys are replaced annually (not just renewed) to provide even more security.

Questions And Comments

If you have any questions regarding these Terms or your use of the Site, please contact us here:

Redtail Technology, Inc.
11285 Pyrites Way
Gold River, California 95670

(800) 206-5030 (toll free)
(916) 352-6538 (fax)

support@redtailtechnology.com

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