What a helpful guy Paul was...end of a long week and still so cheerful in providing information and assisting me in running reports and showing me how to schedule a one on one with a trainer plus answer questions on Notes & Activities.
April was fantastic! Took initiative and calmed me down...really appreciate that and was not her job to do that. Offered to share my screen and walked me through everything I needed to do. Truly an amazing experience and wish everyone was as good as she was. Thank you!
Called in for support on Retriever for Cloud. Was having a problem that made me think I needed to disconnect and reconnect the integration. Zack calmly troubleshot the situation, found it was a minor issue of not having tagged some of my contacts. Fixed it in no time and saved me from wasting a bunch of time.
Zac was extremely patient with me and explained all of the steps in simple terms for me to understand. He also was patient as I wrote down the instructions as we went. He was extremely nice and helpful. Great Teacher!