Contact: 800-206-5030
support@redtailtechnology.com
Business Hours Sales:
Mon-Fri 8am-4pm
Pacific Time
Ext. 2
Support:
Mon-Fri 5am-5pm
Pacific Time
Ext. 3
Billing:
Mon-Fri 6am-3pm
Pacific Time
Business Hours Sales:
Mon-Fri 8am-4pm
Pacific Time
Ext. 2
Support:
Mon-Fri 5am-5pm
Pacific Time
Ext. 3
Billing:
Mon-Fri 6am-3pm
Pacific Time
Compliance
- For information on the Billing and Mailbox Termination Phishing Attempts on June 17-22, 2022, please navigate to the following links:
https://help.redtailtechnology.com/hc/en-us/articles/6681190235291-Phishing-Alert-6-17-22
https://help.redtailtechnology.com/hc/en-us/articles/203966830-Phishing-Frequently-Asked-Questions- - On June 3rd, 2022. Atlassian reported a critical severity vulnerability in Confluence Data Center and Server. Redtail Technology does not utilize Confluence Data Center and Server and is not impacted.
- Redtail Technology is not affected by the VMware vulnerabilities reported by the Cybersecurity and Infrastructure Security Agency (CISA) on May 18th, 2022. We continue to run internal and external scans to confirm that we are not impacted. During this time, we are ensuring our clients’ safety by performing due diligence on our Partners and Vendors to identify any risks they might pose.
The Redtail team thanks you for your patience during this time and asks that you contact us at compliance@redtailtechnology.com with any further concerns.
Redtail Due Diligence
To request these additional documents, please contact compliance@redtailtechnology.com.
Redtail Risk Assessment Policy
Redtail Technology has revised its Risk Assessment policy in order that we might reduce the time and cost associated with processing multiple Risk Assessments. We ask that you first review our completed Shared Assessments® SIG Questionnaire and our most recent SOC 2 Type II Report.
If further questions or clarifications are needed, please submit those to the compliance department: compliance@redtailtechnology.com